Privacy Policy

‚ÄčThis privacy notice aims to give you information on how our firm collects and processes your personal data through your use of this website, including any data you may provide through this website or in connection with instructing this firm to use our services.
This website is not intended for children and we do not knowingly collect data relating to children.
Legal and Mutual Solicitors is a controller of your personal data and is therefore responsible for your personal data. If you have any questions about this privacy notice or wish to exercise your legal rights please contact us using the following details:

Legal and Mutual, P.O Box 136, Carnforth, Lancashire LA5 5AS.
Email: info@legalandmutual.com
Telephone No: 0845 1308810

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

WHAT DATA IS COLLECTED BY US

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data such as: Data identifying you (such as your name, title, marital status, date of birth etc.); your contact details (such as address, telephone number, e-mail etc.); financial details (such as bank account details); details of our services; technical details (such as internet protocol address etc.); your profile such as method of introduction to us;

HOW IS PERSONAL DATA COLLECTED

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you enquire to use our services; complete our Contact Us Form on our website; send us an email or call us to enquire about our services; give us some feedback and using our legal services.
Automated technologies or interactions.

 As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
Third parties or publicly available sources. We may receive aggregated technical data about you from various third parties however we do not store this information.

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. We use it to perform the contract with you and also where we need to comply with a legal or regulatory obligation. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with External Third Parties in order to comply with our contract with you. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not transfer your personal data outside the UK.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

DATA RETENTION

 We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for 6 years after the date of our final invoice.

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You can request the following access and correction of your personal data; erasure and transfer of your personal data; restricting and/or objecting to the processing of your data and the right to withdraw your consent. If you wish to exercise any of the rights set out above, please contact us. We try to respond to all legitimate requests within 14 days. Usually no charge will be made but we reserve the right to do so if the request is onerous. For more information concerning your legal rights please contact us.

Use of cookies

In order that we can provide you with a better user experience we sometimes place small data files on a user’s computer, laptop, tablet or mobile phone known as cookies. These data files do not store personal information about you, but merely about the choices you make when navigating our website and are used purely for analytical purposes.

E-mail security

Please note unless encrypted, email messages sent via the internet may not be secure and could be intercepted and read by someone else. Please bear this in mind when deciding whether to include personal or sensitive information in any email messages you intend to send.